Privacy Policy

Last updated: 16 August 2026

1. Scope

This Privacy Policy explains how Tasks Expert IND (operated by Tasks Expert Virtual Employee Services Private Limited, the data fiduciary / controller) collects, uses, stores and protects personal information when you use tasksexpert.in or our Services. It is published under India's Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023, and is designed to also meet GDPR (UK/EU) standards for our international clients.

2. Information We Collect

• Contact data: name, email, phone/WhatsApp, company name and billing address.
• Billing data: plan, invoices and payment status. Card/UPI details are processed by our payment gateways (Stripe, PayPal, Razorpay) and are never stored on our servers.
• Service data: task instructions, files and credentials you share for task delivery.
• Usage data: basic analytics (pages visited, device/browser) via cookies.

3. How We Use Information

• To deliver, manage and improve the Services and support.
• To issue invoices and meet legal/accounting obligations.
• To send service updates; marketing only with consent (opt-out anytime).

4. Sharing of Information

We do not sell personal data. We share it only with: (a) our staff/VAs who need it to serve you (under NDA); (b) processors like payment gateways, hosting, analytics and communication tools; (c) authorities where required by law. International transfers, where they occur, use reasonable safeguards.

5. Data Security

Supervised office environment, role-based access, NDAs, and reasonable technical and organisational safeguards protect your data. Please share credentials via secure channels and rotate them after the engagement ends.

6. Data Retention

We retain account and invoice data as required by applicable tax law (typically up to 8 years) and service data only as long as needed to deliver the Services or as you instruct in writing.

7. Your Rights

You may request access, correction or deletion of your personal data, and withdraw consent for marketing, by emailing us. We respond within reasonable timelines under applicable law.

8. Cookies

We use essential and analytics cookies. You can control cookies via browser settings; the site remains usable with non-essential cookies disabled.

9. Children

Our Services are for businesses and users aged 18+. We do not knowingly collect children's data.

10. Data Protection / Grievance Officer

11. Updates to this Policy

We may update this Policy; the "Last updated" date reflects the current version.